Shipping & Returns

All orders are sent via Australia Post and are dispatched within 24 hours.

Orders under $75.00
$8.95 standard shipping (3-14 business days Australia wide*)
$12.95 express shipping (1-4 business days Australia wide*)

Orders over $75.00
FREE standard shipping (3-14 business days Australia wide*)
$4.95 express shipping (1-4 business days Australia wide*)

Orders over $150.00
$FREE express shipping (1-4 business days Australia wide*)
*depending on receiving location

INTERNATIONAL
Orders can also be shipped internationally. We offer a registered regular mail and express service for international shipments.
6-20 business days delivery.
Registered Post International :
$24.95AUD

3-10 business days delivery.
Express Courier International :
$44.95AUD

Please be aware that we are not responsible for any duties or value-added taxes that may be assessed by your local customs office.

Can I ship to a PO Box?
Absolutely, all our orders are sent using Australia Post meaning delivery can be made to a PO Box or Australia Post parcel lockers. If your order is unable to be shipped to the supplied address for any reason, we will contact you to arrange an alternative.

How do I change my shipping address?
If you have placed an order and the address shown on the screen is incorrect, please email info@tanmeofficial ASAP to give us the correct details.

When will my order arrive?
This varies based upon where you live and the shipping method used. Delivery time averages 2 to 7 business days once your items leave our warehouse.

EXCHANGES & RETURNS
Returns or exchanges are not available for our products due to health and safety regulations.

FAULTY ITEMS POLICY
We take care to quality check all our items, however occasionally there may be a fault we did not find.

Please advise us at your earliest convenience of any faults you have found and images and description of the issue via email to info@tanmeofficial.com